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Full Project – THE ROLE OF A SECRETARY IN A BANK ADMINISTRATION

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ABSTRACT

This project was written aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches. The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the secretary, indispensable for (otherwise) to business. The major hypothesis that was used to draw up questions is that no business could survive without the service of a secretary. Information was obtained through administration of questionnaires, which were analyzed and interpreted using the simple percentage method of analysis. The study reveals that the major hypothesis tested was upheld. That is to say that the study showed that the secretary was very important to any Bank Administration and that no business could be well conducted. If secretarial services were to be unavailable. Furthermore, some members of the bank were interviewed on their perception of the secretary. This also helped the researcher in tertiary the remaining hypothesis. Finally, suggestions were offered on how to improve the status of secretaries by making available, adequate training facilities to them in order to brighten their prospect. Also, trainers of secretaries and trainee secretaries were advised to keep the profession on the sound track of dignified services with a touch of humanity.

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Full Project – THE ROLE OF A SECRETARY IN A BANK ADMINISTRATION

Click here to Get The Complete Research Project Chapter 1-5

RESEARCH PROJECT CONTENTS
CHAPTER ONE - INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 Objective of the study
1.4 Research Hypotheses
1.5 Significance of the study
1.6 Scope and limitation of the study
1.7 Definition of terms
1.8 Organization of the study
CHAPETR TWO – LITERATURE REVIEW
2.1. Introduction
2.2. Conceptual Framework
2.3. Theoretical Framework
2.4 Empirical Review
CHAPETR THREE - RESEARCH METHODOLOGY
3.1 Research Design
3.2 Study Area
3.3 Population of the Study
3.4 Sample Size and Sampling Technique
3.5 Instrument for Data Collection
3.6 Validity of the Instrument
3.7 Reliability of the Instrument
3.8 Method of Data Collection
3.9 Method of Data Analysis
3.9 Method of Data Analysis
3.10 Ethical Considerations
CHAPTER FOUR - DATA PRESENTATION AND ANALYSIS
4.1. Introduction
4.2 Demographic Profiles of Respondents
4.2 Research Questions
4.3. Testing of Research Hypothesis
4.4 Discussion of Findings
CHAPTER FIVE – SUMMARY, CONCLUSION & RECOMMENDATIONS
5.1 Introduction
5.2 Summary
5.3 Conclusion
5.4 Recommendation
REFERENCES
APPENDIX

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Full Project – THE ROLE OF A SECRETARY IN A BANK ADMINISTRATION